9winz online

9winz online App support

Contact
+91 4486521404

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 9winz online:

Q1: How to log in after installing the 9winz online?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to securely log in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can try contacting the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the app from your device. Then, download the latest version of the app and reinstall it. This should allow you to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The 9winz online:

Q1: What is the minimum withdrawal amount in the 9winz online?

The app allows a minimum withdrawal of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus amounts. This ensures that users can access their earned rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted your KYC details in this app, including saving your Aadhar card, UPI, and all relevant bank details. This information is necessary for the onboarding process. Doing so will facilitate a seamless experience and enable you to access the app's features.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process of using this app takes around 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays can occur, requiring a wait of up to 24 hours for the issue to be resolved.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual earnings from playing games with the bonus, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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